1. Company Information

This website is operated by MICE Holidays (MM2H) Sdn Bhd, an officially licensed Malaysia My Second Home advisory company.

MM2H License No.: MM2H1073
Email: enquiry@micemm2h.my

2. Personal Data We May Collect

We may collect personal data when you submit an enquiry form, contact us by email, WhatsApp, WeChat, phone, or provide information for MM2H consultation purposes.

• Name, nationality, age, contact number, email address, and current country or city.
• Family profile, dependents information, preferred MM2H category, and relocation plans.
• Information related to application preparation, financial readiness, property planning, education, healthcare, insurance, banking, or other MM2H-related matters.
• Communication records between you and our company.

3. Purpose of Collection

Your personal data may be used for the following purposes:

• To respond to your MM2H enquiry.
• To understand your profile and provide suitable category guidance.
• To assist with consultation, document preparation, application planning, and post-approval matters.
• To communicate with you regarding appointments, updates, and service-related matters.
• To comply with applicable legal, regulatory, administrative, or government requirements.

4. Disclosure of Personal Data

We do not sell your personal data. However, where necessary for MM2H-related services, your information may be shared with relevant parties such as government authorities, banks, insurance providers, medical centres, property service providers, education institutions, appointed representatives, or professional advisors.

5. Data Security

We take reasonable steps to protect personal data against unauthorised access, loss, misuse, disclosure, alteration, or destruction. However, no online communication or electronic storage system can be guaranteed to be completely secure.

6. Retention of Personal Data

We will retain personal data only for as long as necessary to fulfil the purposes stated in this Privacy Policy, to provide our services, or to comply with legal, regulatory, accounting, or administrative requirements.

7. Access and Correction

You may request access to or correction of your personal data held by us, subject to applicable laws and verification requirements. To make a request, please contact us at enquiry@micemm2h.my.

8. Website Cookies and Analytics

This website may use cookies or similar technologies to improve user experience, analyse website traffic, and support website functionality. You may adjust your browser settings to disable cookies, but some website features may not function properly.

9. Third-Party Links

This website may contain links to third-party websites, including government websites, service providers, or external resources. We are not responsible for the privacy practices or content of third-party websites.

10. Updates to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, website functions, or applicable legal requirements. The latest version will be published on this page.

11. Contact Us

For questions regarding this Privacy Policy or your personal data, please contact:

MICE Holidays (MM2H) Sdn Bhd
Unit No. 3A18 (Lobby 4), Block A, Damansara Intan,
No. 1 Jalan SS20/27,
47400 Petaling Jaya, Selangor, Malaysia
Email: enquiry@micemm2h.my